Request Bank Statement
The Request Bank Statement template enables you to formally request a
specific bank statement. The template is drafted to put your bank under
an obligation to respond to your satisfaction as soon as reasonably
practicable and communicate with you solely via your Clever Law e-mail.
Use the Request Bank Statement when you need your bank statement, regardless of your reasons
Request Confirmation of Balance Paid in Full
The Request Confirmation of Balance Paid in Full template enables you to
request written confirmation from your creditor regarding the balance
on your account being fully satisfied. The template ensures that your
creditor provides you with full and accurate statement as to the date
the payment was received and express statement that your account has
been fully paid and no collection activity will take place.
Use Request Confirmation of Balance Paid in Full template when you submit your final payment to your creditor
Request Credit Agreement and Statement of Account
Use this template to request a copy of the credit agreement made between
yourself and the creditor. By referring the relevant legislation, the
templates puts your creditor under an obligation to disclose to you a
full breakdown of your account. This includes (but is not limited to)
all interest and/or charges accrued.
Use the Request Credit Agreement and Statement of Account when you want
to check creditors’ demands and performance against the agreement you
have originally entered into.
Request Full Breakdown of your account
The Request Full Breakdown of your account template enables you to
request a full breakdown of your account with your Creditor. By using
this template, you will ensure that you receive a complete statement.
It should include the total debt outstanding, interest and charges,
current payment, defaults, etc.
Use the Request Full Breakdown when you would like a full breakdown of
interest & charges, balance on account, details of defaults and
court orders, contractual payment amounts or require all the information
to set-up a repayment plan.
Request Mortgage Provider to send you a complete breakdown of your account and dispute a debt
This template enables you to formally inform the
Mortgage Provider of your refusal to acknowledge a debt the provider
claims you owe. The template also requests the provider to stop all
collection activity immediately and demand sufficient information as to
the nature and origin of the debt, setting out a list of questions you
wish to be answered. If applicable, the template can also be used to
request further information regarding the repossession and sale of the
property.
Use this template when your Mortgage Provider contacts you regarding a debt you did not know existed/refused to acknowledge
Request Original Creditor information
The Request Original Creditor information template enables you to
formally approach a company/individual who has purchased a debt that you
owed to a different creditor. The template sets out a list of
information that you need the company to provide you with, in order for
you to calculate a new offer of repayment.
Use Request Original Creditor information when your original creditor sells the debt you owe to a 3rd Party.”
Request a Creditor to Reconsider Write-Off of your debt
The Request a Creditor to Reconsider Write-Off of your debt template
enables you to formally ask a creditor to reconsider their refusal to
write-off of your debt. The template is structured to maximise the
chances of your request being granted. You can enter the reasons why you
have found yourself in a financial hardship. You can inform them why
you believe you will never be able to repay this debt in full. You must
include any necessary evidence to back up your reasons for your request
to Write-Off your debt.
Use the Reconsider Write-Off when a creditor refuses your first request for a Write-Off of your debt
Request a Full and Final Settlement Figure
This template enables you to formally request a Final
Settlement Figure from your creditor when you come into a lump sum. You
would use this template if you came into a lump sum to settle your debts
in full. Generally, your Creditor will offer you a lower figure to
settle your debt in full and final settlement. The letter requests
written confirmation that the payment you make will be in full and final
settlement of your account.
Use the Request a Full and Final Settlement Figure when you have come
into a lump sum and want to clear your account with your creditor.
Request a High Court to Stop Execution
The Request a High Court to Stop Execution template enables you to
inform them of your financial hardship. It proposes a repayment that is
realistic and sustainable to yourself. It is important that you enclose
an affidavit (you can use the one provided on our website) in support of
your application, whereby you declare that you are unable to repay the
debt in full.
Use the Request a High Court to Stop Execution when your creditor takes you to court.
Request a creditor to Write-Off your debt
The Request a creditor to Write-Off your debt template enables you to
log a formal request to write off your debt due to your severe financial
hardship. The template provides a clear structure to maximise the
probability of satisfactory outcome. The guidance provided will help you
argue your case effectively. You will need to provide evidence of your
circumstances
Use The Request a creditor to Write-Off your debt when you find yourself
in a financial situation that does not allow you to make any
sustainable payment.
Request a debt to be written off as the debtor has Passed Away
This template enables you to formally notify the creditor that a debtor
has Passed Away and request the debt be written off. It is essential
that you enclose a copy of the death certificate as evidence.
Use the Request a debt to be written off as the debtor has Passed Away when the original debtor passed away
Request confirmation that a creditor has Received Payment
This template enables you to request written
confirmation that the creditor has received payment from your. For
example, you can use it if you have received an arrears letter but have
made a payment. You can obtain evidence that the creditor has received
payment You can avoid further correspondence with the credit when you
use this letter.
Use the Received Payment template when you wish for a creditor to send
you confirmation that they have received a payment from you
Request to Amend Payment Date
The Request to Amend Payment Date template enables you to notify a
creditor that you want to change your repayment. Aside from informing
the creditor of the date change, the template also reminds the creditor
of the relevant regulation to treat customers in financial difficulty
with forbearance and due consideration.
Use the Request to Amend Payment Date When you wish to change the repayment date under your self-managed repayment plan.
Request to Change Payment Date – set for incorrect date
The Request to Change Payment Date – set for incorrect date template
enables you to formally inform the creditor that the payment date under
your self-managed debt repayment plan has been set incorrectly. The
template reminds the creditor that you have provided a clear instruction
as to the specified payment date and demand an immediate amendment.
Use the Request to Change Payment Date – set for incorrect date template when your creditor sets an incorrect repayment date
Request to backdate Default Notice
The Request to backdate Default Notice template enables you to formally
request your creditor to backdate a default notice on your account in
the circumstances when the date of the notice as displayed on the
account does not correspond with the date when you first informed the
creditor of your financial distress.
Request to backdate Default Notice is used when the issue date of the
default notice on your account does not correspond with your records
Request your creditor to Remove Interest and charges accrued
The template enables you to formally request your creditor to remove
interest and charges that were applied to your account. It is based on
the fact that you have submitted a reduced payment due to financial
distress. The template informs the creditor of your extreme
dissatisfaction and demands a response within 7 working days.
Use the Request that your creditor Removes Interest and charges accrued
template when you incurred interest and/or charges following reduced
payment.
Respond to Creditor trying to contact you about your Income and Expenditure
This template responds to your creditor’s attempts to question you about
your Income and Expenditure. The template is drafted in such a way as
to ensure that all communication from your creditor will take place
solely via your clever law e-mail.
Use Respond to Creditor trying to contact you about your Income and
Expenditure when your creditor tries to contact you regarding your
Income and Expenditure
Respond to Creditors refusal of proposed Payment Arrangement
This template enables you to deal with a creditor that refuses to accept
your proposed Payment Arrangement and freeze interest and/or charges
while you are in financial difficulty. The template quotes the relevant
regulation and reminds the creditor of their obligation to exercise
forbearance and due consideration in all dealings with you.
Use Respond to Creditors refusal of proposed Payment Arrangement when
your creditor refuses to accept a proposed Payment Arrangement and
freeze interest and/or charges
Respond to creditors Refusal To Accept your pro-rata offer
This template enables you to promptly respond to your creditor’s
rejection of your reduced payment offer. The template quotes the
relevant regulation, reiterates your difficult financial position (which
you need to back up by re-attaching your Income and Expenditure form)
and reminds the creditor of their obligation to treat you with
forbearance and due consideration.
When your creditor refuses to accept your offer of payment
Respond to mortgage provider demand for Mortgage Shortfall
This template is a carefully drafted response to a mortgage provider who
attempts to collect a Mortgage Shortfall debt at the time when six
years since the date of sale have passed. Even though such attempt is
clearly in breach of the relevant regulation, it is important to
structure your response properly to make sure the case is closed once
and for all – this template provides exactly that.
Use this template when a mortgage provider contacts you regarding a
Mortgage Shortfall debt, six (or more) years after the date of sale of
the property
Respond to the Creditor Query about Legal Fees
This template enables you to respond to your creditor’s questioning the
‘Legal Fees’ expenditure item on your Income and Expenditure form. The
template is carefully drafted to avoid any further queries regarding
this matter by warning them of the serious ramifications their conduct
may have. Furthermore, the template urges the creditor to class you as a
vulnerable customer (due to your financial circumstances) and reduce
all communication to a minimum.
Use Respond to the Creditor Query about Legal Fees when your creditor
questions the Legal Fee item on your income and expenditure form
Respond to your mortgage provider pursuing Mortgage Shortfalls – Limitation Act 1980
This template enables you to respond in the most
effective manner to a mortgage provider attempting to extract payments
from you with regards to a Mortgage Shortfalls, 12 (or more years) since
the date on which the debt accrued. The template is carefully drafted
to remind the creditor that his actions run contrary, not only to the
Limitation Act but also other relevant regulation and guidance. Last but
not least, the creditor is urged to seize all collection activity and
issue you with written confirmation that no further action shall be
taken with regards to the alleged debt.
When you are being pursued for a Mortgage Shortfalls 12 years after the debt was accrued.
Response to Creditor requesting Cleverlaw Reference
The template enables you to formally respond to your
creditor’s request for your personal Cleverlaw reference. It ensures
that your dealings with any third party remain confidential. It also
reminds the creditor of your rights as a customer in a vulnerable
position. Last but not least, the template expressly urges the creditor
to streamline all future communication via your Cleverlaw e-mail to
avoid any unsolicited phone communication.
Use the Response to Creditor requesting Cleverlaw Reference template
when your creditor requests your clever law reference number.
Response to Repayment Offer Rejected by creditor – Account up to date
The Response to repayment Offer Rejected by creditor – Account up to
date template enables you to formally respond to your creditor’s refusal
of your reduced payment offer as your account is up to date. The
template and guidance helps you argue your case by informing the
creditor of your persistent financial difficulty. Therefore, you cannot
commit to any higher payments. It reminds the creditor of the relevant
regulation that places them under an obligation to treat you with
forbearance and due consideration.
Use the Response to repayment Offer Rejected by creditor – Account up to
date template when your creditor rejects your reduced payment offer as
your account is no longer in arrears.
Risk Assessment Action Plan
The ‘Risk Assessment Action Plan’ template creates a comprehensive log
of all the action required by an organisation following a health and
safety risk assessment. The log include the details of the risk and the
proposed steps that will be taken to reduce said risk, It then include
the name of the person accountable for the action point including the
deadline by which it must be completed. Finally, it includes the
category of the risk.
Use the ‘Risk Assessment Action Plan’ template to create a comprehensive
action plan of the steps required following a health and safety risk
assessment.
Risk Assessment Form
The ‘Risk Assessment Form’ template is to conduct a
comprehensive health and safety risk assessment at workplace. This form
focus on the nature of risk, the level of risk and the probability of a
risk. It starts with identification of risk during an audit and the
people who are at risk. It then includes the controls that are currently
in place to mitigate said risk and if further action is required.
Finally, it categorizes the risk that has been identified based on the
level, probability and severity of the risk.
Use the ‘Risk Assessment Form’ template to create a comprehensive log of risks identified during a health and safety audit.
Salary Sacrifice for Pension Contribution
The Salary Sacrifice for Pension Contribution template enables you to
submit an official request to your employer regarding salary sacrifice.
The structure and user-friendly guidance enables you to easily specify
how much you wish to be paid from your income towards your pension
account annually and request a confirmation from the pension provider
Use Salary Sacrifice for Pension Contribution when you want to sacrifice part of your salary for your pension contributions.
Sale of Goods Agreement
The ‘Sale of Goods Agreement’ template is used when you want to sell
goods to a customer. It creates a formal and a legally binding contract
between the buyer and seller. It provides the information about the
seller and the product that they are selling. It then explains the
details of the order and how it will be processed and delivered. It also
explains the warranty and limitation of liability. It finally explains
the rights and obligations of the buyer and seller.
Use the ‘Sale of Goods Agreement’ when you want to sell goods to a
consumer and would like to create a formal and legally binding contract.
Sale of Goods Contract
The ‘Sale of Goods Contract’ is a legal agreement
between a buyer and seller. Use this template to design bespoke
contracts for the sale of goods for your company. This template outlines
the responsibilities of the buyer and the seller in a structured
format.
Use the ‘Sale of Goods Contract’ to create a legal agreement between a buyer and seller when selling goods.
Sale of Goods or Services Invoice Template
The ‘Invoice Template’ is used to create and invoice for the sale of
goods or services. It provides an itemised list of all products sold and
the price of individual items along with quantity purchased. Finally it
provides information about the payment methods and date the payment is
due.
Use the ‘Invoice Template’ when you what to assign the intellectual property you own to a third party.
Sales Agency Agreement
The ‘Sales Agency Agreement’ is a legal agreement
between a seller and agency. Use this template to design a bespoke
contract with an agency to sell goods on behalf of your company. This
template outlines the responsibilities of the buyer and the agency in a
structured format.
Use the ‘Sales Agency Agreement’ to create a legal agreement between a
company and an agency to sell goods on behalf of the company.
Second Payment Reminder
The ‘Second Payment Reminder’ is a template letter that
can be used to inform a debtor of outstanding invoice(s) and their
contractual obligation to make a payment. The letter is sent when a
debtor fails to make a payment after they receive an initial payment
reminder. This is a structured template letter that emphasizes that the
outstanding amount is payable immediately. Enforcing the fact that the
account is overdue and they have a contractual obligation to make a
payment, it provides an opportunity to the debtor to arrange a payment
promptly.
Use the ‘Second Payment Reminder’ template to inform a debtor of an
outstanding invoice and the contractual payment amount due. This letter
must be used after an ‘Initial Payment Reminder’ letter has been sent.
Section 21 Eviction Notice
The ‘Section 21 Eviction Notice’ is a template document
that can be used to evict tenants from a property at the end of the
tenancy. It refers to the relevant legislation that give the landlord
the right to evict the tenant after a notice period. It outlines the
details of the property and the date when the landlord wants to gain
possession of the property.
Use the ‘Section 21 Eviction Notice’ to give notice to a tenant to vacate a property at the end of the tenancy agreement.
Separation Agreement
The Separation Agreement template enables you to draft a legal document
that will protect both, you and your partner, during the separation
proceedings. The template covers a wide array of issues, including but
not limited to property maintenance, ownership of assets, regular
payments to either party throughout the separation and much more
Use Separation Agreement when you and your partner decide to part ways and live separately.
Services Agreement
The ‘Services Agreement’ template is used when you want to sell services
to a customer. It creates a formal and a legally binding contract
between the buyer and seller. It provides the information about the
seller and the service that they are providing. It then explains the
details of how the service will be provided and price that will be
charged. It also explains the warranty and limitation of liability. It
finally explains the rights and obligations of the buyer and seller.
Use the ‘Services Agreement’ when you want to provide services to a
consumer and would like to create a formal and legally binding contract.
Set up a Payment Method with your creditor
The Set up a Payment Method with your creditor template provides you
with a quick and easy way to communicate your preferred method of
payment to your creditor. By sending this template you will have clear
evidence that you have informed the creditor as to your payment method.
Last but not least, the creditor is reminded to streamline all future
communication via your clever law e-mail to avoid distress from
unsolicited phone calls.
Use Set up a Payment Method with your creditor when you want to inform a creditor of your preferred payment method
Share Certificate
The ‘Share Certificate’ is a template that can be used
to certify a person is a registered holder of shares in your company.
The certificate provides the details of the number of shares held by the
individual and their value.
Use the ‘Share Certificate’ where you give shares in your company to an individual.
Shared Parental Leave Policy
The ‘Shared Parental Leave Policy’ template is used to create a policy
that gives employees who are parents to babies or adopters the
opportunity to share leave during child’s first year in family. This
policy does not affect the ordinary paternal policies. It provides
employees with a more flexible approach to the way in which the parents
can share the care for their baby.
Use the ‘Shared Parental Leave Policy’ to create a policy that sets out
the options where new parents can share responsibility responsibilities
of a new born child.
Shareholders Agreement
The ‘Shareholders Agreement’ template is usually used to
define the relationships amongst shareholders. The document can also
act as a template to define the roles and responsibilities of the
shareholders. This is a structured agreement which takes into
consideration various aspects of business including the key decision
makers, frequency of board meetings, obligations and entitlements.
Use the ‘Shareholder Agreement’ template to define the relationships between shareholders and key decision makers in company.
Statement of Account
The ‘Statement of Account is used provide a statement of
account in a professional format. You can print this on your company
letterhead and issue it to your customers. It outlines the outstanding
invoice number, amount, payment terms and description of the goods and
services provided. It also has a section for bank account and payment
methods.
Use the ‘Account Statement’ to provide a statement of outstanding invoices to your customers.
Statutory Declaration Form
The ‘Statutory Declaration Form’ is used to make a declaration before
anyone who is authorised by law to hear it, such as a solicitor. This
form allows you to make a statement in a prescribed format and affirm
that your claim is true to the best of your knowledge.
Use the ‘Statutory Declaration Form’ to make a statement that your claim is true to the best of your knowledge.
Suspension Letter for alleged Gross Misconduct
The ‘Suspension Letter for alleged Gross Misconduct’ template is used to
advise an employee of your decision to suspend them from work with
immediate effect. It informs the employee that they have been suspended
to allow an investigation to take place regarding and allegation of
Gross Misconduct. The template informs the employee that their
suspension will be kept to a minimum and is not an assumption of guilt
nor disciplinary action. Finally it provides you to add in terms of the
employee’s suspension to allow the investigation to be conducted
impartially.
Use the ‘Suspension Letter for alleged Gross Misconduct’ to advised an
employee that they have been suspended from work with immediate effect
to allow an investigation for an allegation of gross misconduct to take
place impartially.
Terms and Conditions for Sale of Goods to Consumer via a Website
The ‘Terms and Conditions for Sale of Goods to Consumer
via a Website’ template is used when you want to sell goods to a
customer online using your website. It creates a formal and a legally
binding contract between the buyer and seller. It provides the
information about the seller and the product that they are selling. It
also provides contact information of the seller and process of returns
and refunds. It then explains the details of the order and how it will
be processed and delivered. It also explains the warranty and limitation
of liability. It finally explains the rights and obligations of the
buyer and seller.
Use the ‘Terms and Conditions for Sale of Goods to Consumer via a
Website’ when you want to sell goods to a consumer using your website
and what to create legally binding contract.
Terms and Conditions for Supply of Service to Consumer via a Website
The ‘Terms and Conditions for Supply of Service to
Consumer via a Website’ template is used when you want to provide
services to a customer online using your website. It creates a formal
and a legally binding contract between the buyer and seller. It provides
the information about the seller and the service they are providing. It
also provides contact information of the seller and process of returns
and refunds. It then explains the details of how the service is
provided. It also explains the warranty and limitation of liability. It
finally explains the rights and obligations of the buyer and seller.
Use the ‘Terms and Conditions for Supply of Service to Consumer via a
Website’ when you want to provide services to a consumer using your
website and what to create legally binding contract.
Tupe Contract
The ‘TUPE Contract’ template is used to create an employment contract
with a staff member when they have been transferred from employer to
another under TUPE transfer. This contract allows the employee to retain
almost all of existing rights. This template provides you with a step
by step guide to create a contract that specifies the rights and
obligations of the employees and the employer. Finally, it also outlines
important aspects of employment such as pay, benefits, holiday,
sickness and termination.
Use the ‘TUPE Contract’ when you transfer an employee form one company to another by TUPE transfer.
Variation of Contract Letter
The ‘Variation of Contract Letter’ template is used to add changes to an
employment contract. These changes must be legally compliant and an
employer must ensure they follow the right procedures. This letter sets
out the proposed changes and the dates when these changes would be
enforced.
Use the ‘Variation of Contract Letter’ when you exercise your right to change the employment terms.
Website Privacy Policy
The ‘Website Privacy Policy’ template is used when you have a website
that consumers would be visiting. This policy is specifically designed
to reassure consumers that any information collected about them would be
handled in line with the Data Protection Act. This includes and is not
limited to use of personal information, cookies, and browsing sessions.
It also outlines the necessary security provisions in place to make sure
that the data gathered remains secured.
Use the ‘Website Privacy Policy’ when you have a website that consumers
visit to buy products and services or gather information about you.
Website Terms and Conditions
The ‘Website Terms and Conditions’ template is used when
you have a website that consumers would be visiting. These terms and
conditions dictate how the website is used and what can and can’t be
done by a visitor. It starts by outlining the usage of intellectual
property and the acceptable use of it. It explains what constitutes as a
prohibited use. It finally provides general terms and conditions that
the consumers must be aware of when using the website.
Use the ‘Website Terms and Conditions’ when you have a website that
consumers visit to buy products and services or gather information about
you.
Withdraw Continuous Payment Authority (CPA) from a Creditor
The Withdraw CPA from a creditor template enables you to formally
withdraw a CPA from your creditor. This is a crucial step to ensure that
creditors won’t use your credit card details to extract monthly
payments regardless of your difficult financial position.
Use Withdraw CPA from a creditor when you want to prevent a creditor from taking money directly from your card
Zero Hour Contract
The ‘Zero Hour Contract’ template is used to create an employment
contract with a new staff member, usually for casual work. This contract
is specifically used for staff members who would be required to work
when needed however they do not have set number of hours or any future
work guaranteed. This template provides you with a step by step guide to
create a contract that specifies the rights and obligations of the
employees and the employer. Finally, it also outlines important aspects
of employment such as pay, benefits, holiday, sickness and termination.
Use the ‘Zero Hour Contract’ when you employ a new staff member however you do not guarantee them exact number of hours to work.